Turn Conversations Into Conversions with Conversational Commerce
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Engage Prospects with AI-Powered Conversations
Voice remains one of the most powerful ways to connect. With UIB’s programmable Voice API, your business can make and receive calls globally, personalize interactions, and integrate voice into any app, workflow, or CRM.
Shopping as Easy as Messaging
Let customers discover products, ask questions, and make purchases directly in chat. UIB’s conversational commerce flows offer seamless, guided shopping on platforms like WhatsApp, Messenger, and Instagram DMs.
UIB’s automation can detect abandoned carts and trigger personalized messages that nudge customers to complete their purchase - including offers, FAQs, and live-agent support when needed.
Drive Loyalty and Repeat Purchases
Leverage CRM data to recommend products based on past behavior, automate promotions and reminders, and tailor every interaction. Personalized chats don’t just convert better - they keep customers coming back.
Centralized Customer Interactions Across Multiple Channels
All buyer conversations across chat, social, and email are visible in one unified dashboard. Track customer behavior, product interest, and buying history in real time to optimize engagement and fulfillment.
Your AI powered Conversational Commerce solution - In action
Example flow-1:
Selling Sneakers via WhatsApp
Customer asks: “Do you have size 9 in red?”
Bot pulls
product
inventory
and confirms availability
Offers a discount and CTA to buy now
Customer checks out within chat using payment link
Receipt and delivery tracking sent via same thread
