
Voice API for Business Communications

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Keep in touch with your customers the old school way!
Voice remains one of the most powerful ways to connect. With UIB’s programmable Voice API, your business can make and receive calls globally, personalize interactions, and integrate voice into any app, workflow, or CRM.
Programmable Voice Calling
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Make outbound and inbound calls through your app or platform
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Global coverage with local and toll-free numbers
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Record calls, monitor in-progress conversations, or enable call whisper

Omnichannel Integration
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Connect with your CRM, chatbot, helpdesk, or internal systems
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Access live data on call duration, drop-offs, and engagement


Smart IVR & Call Routing
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Set up interactive voice response menus
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Route calls based on customer input, time of day, or agent availability

Voice Bots & Automation
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Automate tasks like appointment reminders, payment confirmations, or surveys
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Use AI to understand and respond to common questions

How UIB’s Voice API can be part of your business operations

Get a Voice-Enabled Number
Choose from local, toll-free, or virtual numbers worldwide

Build Custom Call Flows
Define how calls are handled: IVR, routing, call queuing, voicemail

Integrate Into Your Stack
Connect with your CRM, chatbot, or workflow tools

Launch & Monitor
Run campaigns, provide live support, or automate tasks—all trackable in real time

Optimize with Insights
Improve call outcomes with performance metrics and call recordings
