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Get your Instagram DMs API

Omnichannel platform with unified AI integration

  • Sync with your helpdesk, chatbot, or automation tools.

  • Gain real-time analytics & insights for better engagement.

  • Set up triggers to auto-reply to mentions, story replies, comments, and DMs

  • Create rich conversational journeys that move users closer to conversion

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Lead Capture & Customer Support

  • Automatically capture contact details, preferences, and intent from incoming DMs

  • Qualify leads before passing them to human agents or sales teams

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Personalised Campaign Messaging

  • Run targeted DM campaigns to engage followers, offer discounts, or request feedback

  • A/B test messages and monitor campaign performance with real-time insights

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Conversational Commerce With Support

  • Let users inquire about products from your feed or story and get instant info

  • Share pricing, availability, checkout links, or connect to an agent instantly

Unlock scalable engagement on Instagram with UIB

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Connect Your Account

 Link your Instagram Business Profile via Facebook Business

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Create Triggers & Flows

Automate replies based on DMs, story mentions, or post comments

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Respond with Smart Messages

Send quick replies, carousels, buttons, or checkout links

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Route to Human Support (if needed)

Seamlessly hand off to live agents when required

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Track & Optimize

Use real-time analytics to refine your messaging strategy

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Ready to Transform Your Customer Communication?

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