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How can AI agents help scale your business?

UIB’s AI agent capability helps drive more high-quality conversations while offering a personal touch that could boost customer satisfaction. Having a dedicated agent that can provide intelligent interactions can help scale with your business, boost engagement, and drive impact.

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  • Handle a high volume of customer interactions simultaneously without the need for additional human agents.

  • Automate customer interactions with AI-driven chatbots and voice assistants.

  • Personalize user experiences across web, mobile, and social media platforms.

  • Enhance customer support with 24/7 availability and real-time engagement.

  • Drive sales through proactive engagement, seamless customer interactions, intelligent recommendations, and lead qualification.

  • Gain insights with analytics to optimize customer interactions and improve ROI.

Turn conversations into conversions

UIB’s AI agent is a versatile mechanism that businesses can deploy to automate various customer communication tasks within your operations. Whether it’s customer service, sales, or marketing, UIB’s AI agent can be tailored to your specific business needs.

Contact Center

Elevate your customer support with AI-powered agents that work 24/7. 

Create your own AI-driven contact center solution to ensure that your customers get quick and accurate responses - anytime, anywhere. Whether it’s answering FAQs, troubleshooting common issues, or escalating complex queries, our AI agents handle it all, allowing your human agents to focus on what matters most.

  • Cut operational costs by automating routine customer service tasks.

  • Enhance customer satisfaction with faster, more personalized support.

  • Scale your support operations without adding extra staff during peak times.

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Conversational Commerce

Transform your sales process with AI-powered shopping experiences.

Set up your own AI agent to engage customers in real-time across messaging platforms, voice assistants, and chatbots. The AI agents can then provide personalized product recommendations, guide customers through the purchasing process, and handle routine inquiries, all within one seamless interaction.

  • Increase sales conversions by offering instant, personalized assistance.

  • Deliver a consistent shopping experience across messaging, websites, and apps.

  • Automate repetitive interactions, allowing your team to focus on high-value tasks.

Virtual assistant

Your 24/7 AI Assistant: Automating Tasks, Enhancing Customer Interactions

Empower your business with a smart, AI-driven virtual assistant that provides efficient, 24/7 support and automates key tasks. From answering customer inquiries to managing schedules and workflows, our virtual assistant streamlines your operations, improves customer satisfaction, and enhances productivity, all while operating seamlessly across

  • Automate customer interactions with intelligent, real-time responses.

  • Manage administrative tasks, from scheduling to email handling, with ease.

  • Provide personalized assistance to customers and teams at any time of day.

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Lead Generation and Qualification

Automate and optimize your lead generation process with AI.

A dedicated AI agent integrated with your business apps can help engage potential leads through personalized conversations, gather valuable insights, and qualify prospects based on predefined criteria, allowing your sales team to focus on high-priority opportunities.

  • Increase sales conversions by offering instant, personalized assistance.

  • Deliver a consistent shopping experience across messaging, websites, and apps.

  • Automate repetitive interactions, allowing your team to focus on high-value tasks.

Build your AI Agent from these LLM Models

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Start building your own personalised AI Agent!

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1. Choose Your AI Channels

Deploy AI agents across WhatsApp, TikTok, Instagram, Messenger, Web Chat, and more for seamless engagement.

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2. Build Purpose-Driven AI Agents

Tailor AI agents for support, sales, and lead automation—spanning care, commerce, and onboarding.

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3. System Integration

Integrate UIB’s AI agents with your CRM, support, and e-commerce platforms for unified CX.

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4. Launch, Measure, and Optimize

Deploy your AI agents, monitor performance metrics, and continuously refine workflows to maximize impact and ROI.

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Ready to Transform Your Customer Communication?

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