ITeams & developers
Self-serve SaaS
Sign up, get API keys, connect WhatsApp, TikTok, LINE and more in an afternoon. Usage-based, 14-day trial, no card.
- —Unified inbox & AI agents
- —REST API + webhooks
- —Pay as you grow
from $79/mo
The conversation layer, yours to own.
One patented engine for WhatsApp, LINE, TikTok, Instagram, Messenger, voice, video, email and your own app — with AI agents built in. Rent it like Twilio, put your brand on it, or license the source code and pay royalties only on what it earns you.
14-day trial. No card. API keys in two minutes.
Omnichannel messaging · WhatsApp, SMS, email, voice & more
AI-driven automation · Personal conversational AI
Secure & compliant · Developer-ready, enterprise-grade
Fig. 1 — Unified AI consoleUS10397148
Source code available
brand.config
logo: "yours.svg"
domain: "chat.yours.com"
Trusted by
Gartner Cool VendorAragon Hot VendorMeta AcceleratorGoogle AI-FirstEveryone sells access. We'll also sell you the keys.
Most messaging platforms are a meter that never stops. UIB gives you three ways in — and the third one ends with you owning the stack.
IITelcos, BSPs, agencies
100% White-label
Every pixel, domain, email and app store listing carries your brand. Your customers never see ours — not even in the source of the page.
- —Your brand, your pricing
- —Multi-tenant reseller console
- —Co-selling & enablement
Revenue share
IIIEnterprises & governments
Source code licence
Take the full stack on-premise or in your own cloud. Own your data, modify the code, and pay royalties only on revenue the IP generates.
- —Full source + patent licence
- —On-prem / sovereign cloud
- —No forever-rent per seat
Royalty on IP revenue
An API, an AI agent and a team inbox. One product.
Communication APIs
Messaging, voice and SMS APIs for developers — one payload, low latency, every channel.
- ✓REST + webhooks
- ✓Mobile & web SDKs
- ✓Patented unified API
Conversational AI agents
Agents that understand intent and automate conversations around the clock.
- ✓Intent understanding in 40+ languages
- ✓24/7 automation
- ✓Smart human handoff
Unified messaging platform
One inbox for every channel, with rich media and AI insights for your team.
- ✓All channels in one view
- ✓Rich media & payments
- ✓AI analytics
Ten channels. One grammar.
Write a message once. UIB translates it into the native format of every network your customers actually use — including your own mobile app.
POST /v2/messages● 200 OK
uib.messages.send({
channel: "whatsapp",
to: "+6591234567",
template: "order_shipped"
})▍Templates, catalogues, payments and flows on the world's most-used chat app.
Read the WhatsApp Business docs →Same payload shape, same webhooks, same conversation ID — on every channel. Patented as UnificationEngine®, US10397148.
It doesn't route messages. It understands them.
Patented multi-agent AI that reads intent, switches language mid-sentence, books, sells and escalates — on text, voice and video alike.
The builder
Customer says
“Can I move my bus to Friday?”
Intent
booking.reschedule · 0.97
Action
GET /bookings → offer 3 seats
Reply
in Bahasa, on WhatsApp
Fallback
human agent with full context
Unified AI — Executive summary
40+
languages
< 1s
first reply
On-prem
or any cloud
Cockpit — AI suggests, humans approve
Intents, knowledge base & multi-LLM control
Never left hanging. A human is always one step away.
Every AI agent hands over to your staff the moment it's unsure, the customer asks, or a rule says so — with the full conversation, language and customer history attached. Your team sees exactly what the AI said and why.
Measured in outcomes, not messages sent.
✓ Boost lead conversion
Ad clicks become qualified, booked conversations.
✓ Recover lost sales
Abandoned carts get a personal nudge that lands.
✓ Improve retention
Reminders, rewards and re-orders on the channels people read.
✓ Offload support
AI answers the routine so agents handle the rest.
✓ Streamline requests
Bookings, changes and payments inside one chat.
80%
of routine inquiries deflected
AI agents answer the FAQs on every channel and hand complex cases to humans with the whole conversation attached. No 'please repeat your account number'.
stc Bahrain cut call-centre traffic by 35%.
More on contact centre automation →
Built in Singapore. Running on four continents.
Telcos & BSPs
White-label UIB as your own CPaaS. stc, du, e&.
Banking & fintech
Compliant messaging, fraud alerts, faster loans.
Government
Sovereign, on-prem citizen services. DEWA.
Retail & e-commerce
Chat-to-checkout and abandoned-cart recovery.
Mobility & logistics
Bookings and live tracking on WhatsApp.
Healthcare
Appointments, reminders and video consults.
SingaporeMiddle EastSouth-East AsiaEurope
Twelve years of receipts.
Not a pilot deck. These are production numbers from telcos, banks, brands and governments running UIB today.
Telco
35%
less call-centre traffic
Telco
50%
of inquiries resolved by AI
Electronics
91%
opt-in rate, 98% satisfaction
Finance
45%
faster loan processing
Commerce
10×
monthly active users in D2C
Government
★
digital transformation leader
The patents behind every message.
Granted in the US, Europe, China and Germany since 2011 — covering the unified API, multi-agent AI, smart routing and IoT messaging. License the code and the protection comes with it.
| Ref. | Invention | Jurisdictions | Year |
|---|---|---|---|
| US10397148 | UnificationEngine® — Unified APICore | DE · WO · US | 2016 |
| P001017 | Unified AI® Multi-Agent CommunicationCore | DE · WO · EP | 2023 |
| P001003 | Automatic Message Routing & Presence Detection | DE | 2013 |
| P001001 | Collaboration & History | DE | 2011 |
| P001012 | IoT Messaging — Chat-based Device Control | WO · EP | 2020 |
| P001010 | Unified Communications Hardware I/O Hub | WO · EP | 2021 |
| P001014 | Kill-Switch for IoT Security | WO · CN | 2021 |
For builders
Usage-based. Start at $79.
Starter, Professional and Enterprise plans with every channel included and a 14-day free trial.
For partners
Resell. Rebrand. Or own it.
ISVs, telcos, integrators and agencies — live within weeks, with margins that grow with you.